The first step to saving a windshield replacement is windshield repair. If a chip meets certain guidelines, a rock chip repair can be attempted to stabilize the broken area and keep the chip from turning into a crack. We always attempt a repair first to save you money and its the eco-friendly choice by keeping windshields out of the landfill. Please read on to see if your windshield can be saved.
In consideration of ANSI / NGA standards, and for the safety of our customers, Legacy Glass does not attempt Windshield Chip Repairs in theDriver’s Primary Viewing Area (DPVA) as defined below.
Additional Considerations for Chip Repair:
Total damage no larger than the size of a quarter.
No previous repair to same chip.
No contamination in chip void.
Repair can not be attempted in the rain.
And windshield must be dry and protected from weather for the duration of the repair process.
If your chip meets the guidelines above... please read
If you decide to come to our Service Center to have a repair done, our technician will access the damage to see if it falls within the acceptable guidelines listed above. After determining that we can attempt a repair, you will be given a document to read and sign for us to proceed with the repair. This information is supplied to all chip repair customers prior to attempting a repair.
Its important to note that a windshield with a chip is essentially a broken piece of glass.The chip repair process begins with an inspection and preparation of the damaged area.A patented epoxy is then injected under pressure to fill the fissure.The epoxy is properly cured and a secondary sealant is applied and cured to form a water and debris barrier.
Its also important to note that during this process there exists a slight chance that the existing damage could extend into a crack.Legacy Glass will take every possible precaution while working on your windshield, however, our technician is attempting to stabilize a piece of broken glass.Therefore, we do not assume liability for any extension of the breakage that may occur during the process.
Legacy Glass completes repairs in accordance with the NWRA (National Windshield Repair Association) standards.
According to NWRA standards, a windshield chip repair cannot be done in the driver’s primary vision area. Visit www.nwrassn.org see ROLAGS STANDARD (7)
Due to the many variables involved in a windshield chip repair (such as type and size of damage, age of the windshield, road oils, etc.) Legacy Glass cannot guarantee the degree of clarity your repair will experience.Although chip repairs usually improve in appearance after the repair (up to 75%), some will not change optically and will remain visible or noticeable.
·The primary goal of any repair is to stabilize the damaged area.
· If a crack extends from the breakage area during the repair processLegacy Glass will credit the repair amount towards a replacement windshield completed at this repair facility
·Once a repair is completed, Legacy Glass guarantees the repair for 90 days against cracking out from the original repair area. If this occurs, Legacy Glass will credit the repair amount toward a replacement windshield completed at this repair facility.
These are the only remedies Legacy Glass offers for an unsuccessful chip repair.
If your vehicle has comprehensive insurance coverage, most insurers will cover chip repairs at no cost to you. They encourage you to attempt a repair in hopes they can avoid paying for a replacement. We are approved by most insurance carriers and are happy to help you set up a claim. You have the right to take your car anywhere you wish for repair, you can count on us to do it right.